Privacy Policy

symmetRE, Inc. (“symmetRE”) provides online tools to assist real estate companies, developers, owners, valuation agents, lenders and others who are interested or involved in the acquisition, development, leasing, management, and financing of real estate and real estate projects. This privacy policy (our “Privacy Policy”) describes our data practices regarding Personal Information (defined below). This Privacy Policy applies to Personal Information collected through our website, located at https://symmetre.com (the “Site”). This Privacy Policy does not apply to any Personal Information collected by third party websites or apps not operated by symmetRE. By accessing the Site and/or using our Services, you are consenting to our use of your Personal Information in accordance with this Privacy Policy. Further, your access to and use of the Site is subject to the symmetRE Terms of Service located at https://symmetre.com/terms-of-service.

Information SymmetRE Collects About You

We use the term “Personal Information” to mean any information that could be used to identify you, including your name, address, email address, birth date, financial information, cell or land-line phone number, or any combination of information that could be used to identify you. What Personal Information we collect from you depends on what Services you choose to use and how you interact with the Site. We have structured our Site so that, as a casual site visitor, you may come to our Site and review selected information without registering. However, if you wish to receive login credentials, then we require you to provide certain additional Personal Information.

If you choose to access our Services, we require that you complete a registration form. A User is an individual who is over the age of 18 and has completed the registration process on the Site. Our registration forms will specify the information which you must provide in order to enjoy the particular features to which you wish to subscribe, which may include such items as (i) name; (ii) email address; (iii) phone number(s); (iv) mailing address; (v) social security number (for IRS tax reporting purposes); (vi) bank account number; and (vii) birth date. Our registration forms may additionally request information that you may, at your option, choose to provide or withhold. To the extent this additional information constitutes Personal Information, we will treat it in the manner specified in this Privacy Policy. We may require each User to provide information designed to verify his or her identity. This information may include (i) information from a successfully completed electronic check transaction, (ii) a credit report, or (iii) other similar information designed to authenticate and confirm your identity or to otherwise comply with applicable law. We require each User to provide certain financial information. For example, we require that each User also provide Internal Revenue Service Form W-9 data, which includes your Social Security Number (or Taxpayer Identification Number, where applicable).

Automatically-Collected Information

Even if you do not register for an account on the Site, we may collect certain information automatically. For example, we may automatically receive and record in our system the following information:

• your internet protocol (IP) address and location;
• referrer URL;
• the type and version of your web browser;
• device identifiers including mobile advertising identifiers and;
• your operating system.

We also record page views and other general statistical and tracking information. We use this data to help us administer and operate our Site, to better understand how our users access and interact with the Site, and for security and monitoring purposes. We may send email messages that use a “click- through URL” linked to content on our Site. When you click one of these URLs, you pass through our web server before arriving at the destination web page. We track this click-through data to help determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked, simply do not click text or graphic links in the email.

How We Use Your Personal Information

We use your Personal Information for the following business purposes:

• to facilitate your review of real estate developments and activities with respect to a real estate property posted by a third party real estate developer;
• to contact you regarding administrative issues, such as questions about your specific request, or otherwise respond to your comments or requests;
• to verify and authenticate your identity, to help us ensure that the individuals who use the Site and Services are who they claim to be;
• to prevent, detect, mitigate, and investigate fraud, security breaches, and potentially prohibited or illegal activities;
• to help us operate our Site;
• to deliver notices regarding your account;
• to comply with IRS requirements and for tax reporting purposes;
• to provide you with information, such as notices of investment opportunities via our Site or updates concerning investments that you have participated in;
• to send you information we believe is relevant to you, such as news, bulletins, marketing materials, or other information;
• to enforce this Privacy Policy and our Terms of Service; and
• to comply with applicable law.

Although the section above describes our primary purpose in collecting your information, in many situations we have more than one purpose. As a result, our collection and processing of your information is based in different contexts upon your consent, our need to perform a contract, our obligations under law, and/or our legitimate interest in conducting our business. We also use aggregated information (which is not personal information) to analyze the effectiveness of our Site, to improve our Services, and for other similar purposes. In addition, from time to time, we may undertake or commission statistical and other summary analyses of the general behavior and characteristics of users participating in our Services and the characteristics of visitors at our Site, and may share aggregated, non-personal information with third parties, including advertisers. We may collect aggregated information through features of the software that support our Services, through cookies, and through other means described in this Privacy Policy. To enable us to better understand the characteristics of our Users and/or to provide services tailored to your needs, we may combine the Personal Information a User provides with certain automatically-collected information that would not otherwise be personally identifiable. If we combine or link any automatically-collected, non-personally identifiable information with your Personal Information, the resulting combination will be treated as Personal Information under this Privacy Policy.

Sharing Of Personal Information

In addition to the specific situations discussed elsewhere in this policy, we disclose information in the following situations:

• Affiliates and Acquisitions

  We may share information with our corporate affiliates (e.g., parent company, sister companies, subsidiaries, joint ventures, or other companies under common control). If another company acquires, or anticipates acquiring, our company, business, or our assets, we will also share information with that company including, potentially, personal information.

• Other Disclosures with Your Consent

  We may ask if you would like us to share your information with unaffiliated third parties who are not described elsewhere in this policy.

• Other Disclosures without Your Consent

  We may disclose information in response to subpoenas, warrants, discovery requests, or court orders, or in connection with any legal process, or to comply with relevant laws. We may also share your information in order to establish or exercise our rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our policies, or to comply with your request for the shipment of products to or the provision of services by a third party intermediary.

• Public

  Some of our websites may provide the opportunity to post comments, or reviews, on a message board or in a public forum. If you decide to submit information on these pages, that information may be publicly available.

• Service Providers

  We may share your information with service providers. Among other things service providers may help us to administer our website, conduct surveys, provide technical support, process payments, and assist in the fulfillment of services.

Choices about Personal Information

You can make the following choices regarding your personal information:

• Promotional Emails

  You can stop receiving promotional emails by following the unsubscribe instructions in e-mails that you receive. If you decide not to receive promotional emails, we may still send you service related communications.

• Promotional Mailings

  If at any time you do not want to receive offers from us you can remove yourself from our mailing lists by emailing us (our contact information is below) with "NO SNAIL MAIL" in the subject line along with your name, address and zip code. Please note that our mailings are prepared in advance of their being sent. Although we will remove your name from our mailing list after receiving your request, you may still receive mailings from us that had been initiated prior to your name being removed.

• Access To Your Personal Information

  We will grant you, but only where required by law, reasonable access to the personal information that we have about you. You may request access to your personal information by contacting us at the address described below.

• Changes To Your Personal Information

  You can contact us at the address described below in order to request that your information be modified.

• Deletion Of Your Personal Information

  We typically retain personal information that we collect on our own behalf for the period necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. You may request information about how long we keep a specific type of information, or request that we delete your personal information, by contacting us at the address described below. We will grant such requests to the extent required by applicable law.

• Online Tracking

  We do not currently recognize automated browser signals regarding tracking mechanisms, which may include "Do Not Track" instructions.

How We Protect Personal Information

No method of transmission over the Internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot guarantee the security of your personal information. In the event that we are required by law to inform you of any unauthorized access to your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.

Miscellaneous

The following additional information relates to our privacy practices: Transmission Of Information To Other Countries. By submitting your personal information to us you agree to the transfer, storage and processing of your information in a country other than your country of residence including, but not necessarily limited to, the United States and Canada. If you would like more information concerning our attempts to apply the privacy principles applicable in one jurisdiction to data when it goes to another jurisdiction you can contact us using the contact information below.

Changes To This Privacy Policy

We may change our privacy policy and practices over time. To the extent that our policy changes in a material way, the policy that was in place at the time that you submitted personal information to us will generally govern that information unless we receive your consent to the new privacy policy. Our privacy policy includes an “effective” and “last updated” date. The effective date refers to the date that the current version took effect. The last updated date refers to the date that the current version was last substantively modified.

Contact Information

If you have any questions, comments, or complaints concerning our privacy practices please contact us at the appropriate address below. We will attempt to respond to your requests and to provide you with additional privacy-related information.